PRIVACY POLICY

Rocket Rehab adheres to the Australian Privacy principles at all times.  Specifically Rocket Rehab:-

• Provide customers with information about their rights regarding confidentiality and privacy
• Meet legal and ethical obligations as employees in relation to handling client information and protecting privacy
• Ensure privacy for customers when being interviewed or discussing matters of a personal nature with Rocket Rehab
• Avoid inappropriate verbal and written disclosure of information about clients
• Share verbal and written information about a client with agencies and individuals external to the service only when this is necessary and with the written consent of the client (unless the circumstances are as such that limits to confidentiality rights apply)

At Rocket Rehab all reasonable steps are taken to protect personal information collected from misuse or loss, such as computer password access, access restrictions to work areas, office security systems, and adequate computer system virus protections.

Rocket Rehab:

• Only collects personal information that is necessary to the functions and activities of the business
• Ensures that the client knows what information is being collected and why it is required
• Destroys or permanently de-identifies personal information that is no longer needed